Affected components
Website
API
Code Analysis
Code Coverage
Updates
Resolved
This incident is resolved.
Tue, Sep 2, 2025, 05:42 PM
Identified
We have identified the cause of the database timeouts to be an attempt by our cloud database provider to upgrade the version of our database server. During the attempted upgrade, the database exhibited unacceptable performance. The upgrade is being reverted and we expect to return to normal operations shortly.
Tue, Sep 2, 2025, 05:24 PM(18 minutes earlier)
Investigating
Queries seem to be timing out again, investigating.
Tue, Sep 2, 2025, 04:46 PM(37 minutes earlier)
Investigating
Queries seem to be backing up again, investigating.
Tue, Sep 2, 2025, 04:46 PM
Monitoring
The database timeout errors have subsided and we are continuing to monitor and investigate
Tue, Sep 2, 2025, 04:29 PM(16 minutes earlier)
Investigating
We are investigating an increase in timeout errors when querying our database.
Tue, Sep 2, 2025, 04:12 PM(17 minutes earlier)
Identified
We are receiving a number of timeouts errors, investigating.
Tue, Sep 2, 2025, 04:10 PM